HOW TO UPDATE YOUR CARS MAZDA CONNECT MANUALLY WITH LATEST GENUINE MAZDA CONNECT FIRMWARE FILE.
YES, OWNERS CAN DO IT AND YES IS VERY EASY AND NO IT DOES NOT CANCEL YOUR NEW CAR WARRANTY AS THE FILES USED ARE MAZDA AUTHORIZED AND GENUINE SUPPLIED BY MAZDA MOTOR CORP JAPAN TO THEIR MAZDA DEALERS TO USE AND UPDATE.
WARNING: DO NOT USE ANY SMART PHONE TO DOWNLOAD FIRMWARE AND INSTALL OF FIRMWARE ONTO USB FLASH DRIVE....... ONLY USE A WINDOWS 11 PC - LAPTOP.
![Image]()
Be Advised I will No Longer offer Any Support to Mazda Owners who Do Not obtain these Genuine Mazda Firmware Files from Me.
If you Download from YouTube or Other Links then Do Not ask for any help from me if or when it goes bad. Most of the other 'suppliers' do not offer any Support or include Full Instructions and or are issuing the wrong files for your Country or car.
I am simply not prepared to waste my time when some of you are impatient and cannot wait for my reply(s).
Most PC Browsers (Google Chrome or MS Edge) offer Translation from a drop down, top far right.
PLEASE NOTE: THERE ARE A FEW IN EUROPE WHO ARE CHARGING $$$s FOR THESE UPDATES, THESE ARE ALWAYS FREE FROM ME SAFE AND GENUINE MAZDA, Also don't download from unknown YouTube Links as the advice is wrong or non existent.
I will help you through this easy process.
ALSO NOTE: YOU CAN NOT CHANGE or SWAP INFOTAINMENT SYSTEMS.
ALL EXPORT CX-90s USE the 7th GENERATION MAZDA CONNECT.
7th Gen MAZDA HOME SCREEN Above has White Text on Black Screen.
Old 6th Gen MAZDA HOME SCREEN has the Red Select Icons on Black Screen.
![Image]()
FOLLOW ME
If you want to get instant notifications when I post New Content say on Bulletins or Firmware Updates just Click on my ASH8 Avatar, see the pop-up then Click on the '+ FOLLOW' Tab on Bottom Left of pop-up, it is that easy.
This Manual update File is ONLY for CX-90s.
Current Genuine Mazda Firmware NOW available is..
7000C0A-NA11_10020.kwi for North American USA, CAN.
7000C0A-EU11_10014.kwi for Australia, NZ, EU.
7000C0A-RU11_10006.kwi for Russia Only.
7000C0A-4A11_10002.kwi for General, Saudi, South America (Not Available).
What I supply is ONLY Genuine Mazda Firmware from my Mazda Dealer Contacts.
Legally links to Download Mazda Connect Firmware can not be posted publicly.
As I have said in the past I am a long term and recent Mazda employee/worker and I will never damage your Mazda or knowingly give out wrong advice.
You may see my User name in other Mazda Forums owned by this company, try the Mazda3 Revolution Forum, CX-3, CX-50, CX-30, Mazda6, etc.
THE Only Way you will get the link to Download the .kwi File and very easy Instructions from me is to be a Member of this great and growing CX-90 Forum and to then direct 'message' me. Repeat, Links cannot be posted live here or on any other car forum.
I only do this to help other Mazda owners (like me) all over the world, there is no cost to you.
It is easy on how it works the 'higher the number' the Later the Version Number.
The Current for Manual Updating of the 1.15Gb file is Version Number 10020.
If you check your cars Version and it shows 10002 or 10008 or 10014 then it is old and outdated, see the Changelog list below of the Version Numbers and what has been fixed,
many of the bug fixes are Navigation or Communication related ones.
If you Manually Update to latest NA11_10020 these issues below in your CX-90 will be fixed.
![Image]()
IF your CX-90 is sold off the latest Ship from Mazda Japan then you could possibly have this Version or even a newer one, if the number is Higher than 10020 (like example 10022) then there are currently no further updates as it is newer than what is currently available as a Manual Update file from Mazda (Dealers).
OTA Updates via 'Connected Services' and MyMazdaApp is still having issues and frankly IMO it’s a bit too complicated for many users, plus after a certain period in time this Service is no longer complimentary or free, you must pay a subscription for regular OTA access and many of the MyMazdaAPP Features.
Frankly it is easier to manually update your Mazda Infotainment with this current .kwi file, Mazda issues them to Dealers approximately every 12 months.
DESCRIPTION of Known Bugs and the CHANGELOG.
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update to
NEW (Version 7000C0A-NA11_10020) and EU11_10014.
(Ver. 7000C0A-NA11_10020) fixes these software errors (bugs):
If an Owner is having difficulty completing an OTA update or if the OTA update cannot be completed after multiple attempts, update the software MANUALLY for the CMU (Connectivity Master Unit) with a suitable USB Flash Drive memory stick.
OTA does not work as the new updated files are usually too large in size for OTA.
NOTES: Mazda recommends placing only the latest Firmware Version on your USB Flash Drive-Pen Drive. Use a USB Flash Drive up to 32GB, it must be cleanly re-Formatted to FAT32 and No other Files or Pictures can be on your USB Flash Drive, ONLY the correct Mazda .kwi File.
The FIRMWARE upgrades will stay at 100% for quite a while before showing COMPLETED BLUE SCREEN, when you see Blue Screen Push Down ONCE on round Commander Knob for System to Auto REBOOT, DO NOT remove Your USB Flash Drive until AFTER SYSTEM has Reboot.
Patience is required.
NOTE: You can Not also update your CX-90's CMU with another Countries Firmware, like an example of using RU11 Firmware meant for the Russian CX-90.
Again, the CMU will not accept any Connect Files meant for another Country, also with this Gen 7 Mazda Connect you really cannot damage CMU as included instructions are much easier than the old Gen 6 Mazda Connect updates.
Just Follow the Enclosed Install Instructions in the Download Link supplied Privately by sending me a PRIVATE Message. New Members must post in Forum to Qualify.
>>>>>>Click here to Message me.
PLEASE DO NOT ASK for FIRMWARE FILES in MULTIPLE MAZDA FORUMS.?
IF YOU ARE Messaging "ASH8" which is ME, then I Am THE SAME PERSON !
You wont get what you want any faster, but create more work for me
![Image]()
![Image]()
WARNING: PLEASE NOTE, IF YOU CAN NOT SUPPLY ME A PICTURE
OF CARS EXISTING FIRMWARE VERSION IN Your PRIVATE MESSAGE TO ME TO VERIFY I CAN NOT ISSUE YOU THE MAZDA CONNECT UPDATE FILE(S).
USE A PC TO UPLOAD YOUR CMU VERSION PICTURE IF TAKEN FROM A PHONE CAMERA (EMAIL PIC TO YOURSELF THEN UPLOAD FROM PC).
I WILL ACCEPT A VERIFIED 'FULL VIN' INSTEAD OF A CMU PICTURE.
NOTE: It can take up to 14 hours for me to reply to you as I am in Australia, please be patient. Do not download files from unknown sources as they offer zero support or completely wrong files.
To manually perform this manual Update is really very easy, plus one can ONLY Install Genuine Mazda Software your car will accept nothing else but Genuine, this is NOT any Hack or something which will damage your CX-90.
Sorry about all the info but I try to cover most of your questions, please comment if you need assistance.
What Hardware is Needed...
Obviously the .kwi Software File which is now updated and then you must have a Suitable USB Flash Drive Unit, like...
![Image]()
TYPE A (Square-Male) to....will also need a USB C Adapter...
TYPE C (Oval Shape-Male)....
YES You can use an ADAPTER Type A to Type C....
DO NOT USE any Multi Port Point Adapter types or style.
DO NOT USE ANY ‘’MICRO USB CARDS’’ MOUNTED INTO ANY USB DRIVE.
GRACENOTE File for Music Album Art can be downloaded directly from Mazda to your PC, you then put onto a USB Flash Drive and install yourself MANUALLY in your cars USB Port...Select your Region first...See Link.
connect.mazda.com
YES, OWNERS CAN DO IT AND YES IS VERY EASY AND NO IT DOES NOT CANCEL YOUR NEW CAR WARRANTY AS THE FILES USED ARE MAZDA AUTHORIZED AND GENUINE SUPPLIED BY MAZDA MOTOR CORP JAPAN TO THEIR MAZDA DEALERS TO USE AND UPDATE.
WARNING: DO NOT USE ANY SMART PHONE TO DOWNLOAD FIRMWARE AND INSTALL OF FIRMWARE ONTO USB FLASH DRIVE....... ONLY USE A WINDOWS 11 PC - LAPTOP.
Be Advised I will No Longer offer Any Support to Mazda Owners who Do Not obtain these Genuine Mazda Firmware Files from Me.
If you Download from YouTube or Other Links then Do Not ask for any help from me if or when it goes bad. Most of the other 'suppliers' do not offer any Support or include Full Instructions and or are issuing the wrong files for your Country or car.
I am simply not prepared to waste my time when some of you are impatient and cannot wait for my reply(s).
Most PC Browsers (Google Chrome or MS Edge) offer Translation from a drop down, top far right.
PLEASE NOTE: THERE ARE A FEW IN EUROPE WHO ARE CHARGING $$$s FOR THESE UPDATES, THESE ARE ALWAYS FREE FROM ME SAFE AND GENUINE MAZDA, Also don't download from unknown YouTube Links as the advice is wrong or non existent.
I will help you through this easy process.
ALSO NOTE: YOU CAN NOT CHANGE or SWAP INFOTAINMENT SYSTEMS.
ALL EXPORT CX-90s USE the 7th GENERATION MAZDA CONNECT.
7th Gen MAZDA HOME SCREEN Above has White Text on Black Screen.
Old 6th Gen MAZDA HOME SCREEN has the Red Select Icons on Black Screen.
FOLLOW ME
If you want to get instant notifications when I post New Content say on Bulletins or Firmware Updates just Click on my ASH8 Avatar, see the pop-up then Click on the '+ FOLLOW' Tab on Bottom Left of pop-up, it is that easy.
This Manual update File is ONLY for CX-90s.
Current Genuine Mazda Firmware NOW available is..
7000C0A-NA11_10020.kwi for North American USA, CAN.
7000C0A-EU11_10014.kwi for Australia, NZ, EU.
7000C0A-RU11_10006.kwi for Russia Only.
7000C0A-4A11_10002.kwi for General, Saudi, South America (Not Available).
What I supply is ONLY Genuine Mazda Firmware from my Mazda Dealer Contacts.
Legally links to Download Mazda Connect Firmware can not be posted publicly.
As I have said in the past I am a long term and recent Mazda employee/worker and I will never damage your Mazda or knowingly give out wrong advice.
You may see my User name in other Mazda Forums owned by this company, try the Mazda3 Revolution Forum, CX-3, CX-50, CX-30, Mazda6, etc.
THE Only Way you will get the link to Download the .kwi File and very easy Instructions from me is to be a Member of this great and growing CX-90 Forum and to then direct 'message' me. Repeat, Links cannot be posted live here or on any other car forum.
I only do this to help other Mazda owners (like me) all over the world, there is no cost to you.
It is easy on how it works the 'higher the number' the Later the Version Number.
The Current for Manual Updating of the 1.15Gb file is Version Number 10020.
If you check your cars Version and it shows 10002 or 10008 or 10014 then it is old and outdated, see the Changelog list below of the Version Numbers and what has been fixed,
many of the bug fixes are Navigation or Communication related ones.
If you Manually Update to latest NA11_10020 these issues below in your CX-90 will be fixed.
IF your CX-90 is sold off the latest Ship from Mazda Japan then you could possibly have this Version or even a newer one, if the number is Higher than 10020 (like example 10022) then there are currently no further updates as it is newer than what is currently available as a Manual Update file from Mazda (Dealers).
OTA Updates via 'Connected Services' and MyMazdaApp is still having issues and frankly IMO it’s a bit too complicated for many users, plus after a certain period in time this Service is no longer complimentary or free, you must pay a subscription for regular OTA access and many of the MyMazdaAPP Features.
Frankly it is easier to manually update your Mazda Infotainment with this current .kwi file, Mazda issues them to Dealers approximately every 12 months.
DESCRIPTION of Known Bugs and the CHANGELOG.
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update to
NEW (Version 7000C0A-NA11_10020) and EU11_10014.
(Ver. 7000C0A-NA11_10020) fixes these software errors (bugs):
- CarPlayTM may reconnect even if it is disconnected in the device list within the connect settings after connecting CarPlay with an iPhone 15 via a wired connection.
- The system may reboot when the ignition is turned on.
- The voice recognition feature does not start.
- The unit for height in the input field of the driver personalization system is incorrect.
- The center display may turn black under certain conditions. However, the camera images on the center display are not affected, and the back camera is usable.
- The display may not show the proper image when connected to CarPlay.
- The checkmarks for items that have not been operated may be altered when changing the listening position settings.
- The USB video may not be displayed when the ignition is turned off (IG-OFF) during USB video playback and then turned on (IGON) after 10 minutes.
- Improper icons may appear when editing the driver icon in the driver personalize setting.
- The confirmation icon may be incorrectly displayed as an error icon in the pop-up screen.
- The banner display for authentication failures on Apple devices has been modified.
- The banner display for battery level notifications of Bluetooth®-connected devices has been modified.
- The system may freeze on the disclaimer screen when the engine is started normally after using the remote engine starter.
- Pressing the commander may sometimes not display the menu after deleting multiple destinations.
- DTC U3000:47 may not be able to be cleared.
- An unnecessary warning message for i-ACTIVSENSE system may be displayed.
- The connection with an iPhone may fail.
- The CarPlay icon may not appear while CarPlay is connected,
- The Smartphone device name may not be displayed in the "Set Phone Connection Order".
- Mazda Connect may not operate.
- The center display may not show the proper image when a Bluetooth® device connection order is set to user favorite order, and an iPhone, that is new for the Bluetooth® connection, is connected using CarPlay.
- The Android Auto screen may not appear if the ignition is turned on while an Android device is connected.
- Calling to Mobile911 may not be available after opening CarPlay display from the mobile device list display when connecting to CarPlay.
- CarPlay wireless connection may fail.
- The smartphone may not be charged when a smartphone is connected to a USB port while connected to wireless CarPlay.
- There may be frequent announcements of "Toll road ahead " with poor voice guidance quality while using navigation on toll roads.
- The total distance may not be displayed when multiple destinations are set in the navigation.
- The speed units on the Traffic Sign Recognition (TSR) system may be incorrectly displayed.
- The speed limits guidance may be incorrectly displayed while using navigation.
- The compass screen may continue after removing and reinstalling the navigation SD card.
- Traffic information in the SiriusXM® may not be updated.
- The incorrect time may be displayed while synchronizing with GPS.
- Speed camera icons may not be displayed on the route while using navigation.
- Exit information may not be displayed while using navigation.
- A guidance message may not be spoken when entering a school zone.
- A guidance message for speed camera may be spoken where no speed camera is found.
- The screen image may not be displayed correctly when the first crossing is located within 3 miles (5 km) and the second crossing is located further than 3 miles (5 km).
- A guidance message for Congestion Charge Zone may be spoken where not applicable.
- Navigation guidance may be displayed in the Active Driving Display and/or the center display even though the SD card is removed.
- The active driving display may not show the navigation information when a navigation route has been set.
- The center display may not show the distance to the next crossing or direction etc., when a navigation route has been set. They are to be shown in the upper left or right-side area of the center display.
- An incorrect screen may be displayed when communication restriction mode is set while the Driver Personalization System is displaying the authentication result.
- An incorrect screen may be displayed when connecting to Android Auto.
If an Owner is having difficulty completing an OTA update or if the OTA update cannot be completed after multiple attempts, update the software MANUALLY for the CMU (Connectivity Master Unit) with a suitable USB Flash Drive memory stick.
OTA does not work as the new updated files are usually too large in size for OTA.
NOTES: Mazda recommends placing only the latest Firmware Version on your USB Flash Drive-Pen Drive. Use a USB Flash Drive up to 32GB, it must be cleanly re-Formatted to FAT32 and No other Files or Pictures can be on your USB Flash Drive, ONLY the correct Mazda .kwi File.
The FIRMWARE upgrades will stay at 100% for quite a while before showing COMPLETED BLUE SCREEN, when you see Blue Screen Push Down ONCE on round Commander Knob for System to Auto REBOOT, DO NOT remove Your USB Flash Drive until AFTER SYSTEM has Reboot.
Patience is required.
NOTE: You can Not also update your CX-90's CMU with another Countries Firmware, like an example of using RU11 Firmware meant for the Russian CX-90.
Again, the CMU will not accept any Connect Files meant for another Country, also with this Gen 7 Mazda Connect you really cannot damage CMU as included instructions are much easier than the old Gen 6 Mazda Connect updates.
Just Follow the Enclosed Install Instructions in the Download Link supplied Privately by sending me a PRIVATE Message. New Members must post in Forum to Qualify.
>>>>>>Click here to Message me.
PLEASE DO NOT ASK for FIRMWARE FILES in MULTIPLE MAZDA FORUMS.?
IF YOU ARE Messaging "ASH8" which is ME, then I Am THE SAME PERSON !
You wont get what you want any faster, but create more work for me
WARNING: PLEASE NOTE, IF YOU CAN NOT SUPPLY ME A PICTURE
OF CARS EXISTING FIRMWARE VERSION IN Your PRIVATE MESSAGE TO ME TO VERIFY I CAN NOT ISSUE YOU THE MAZDA CONNECT UPDATE FILE(S).
USE A PC TO UPLOAD YOUR CMU VERSION PICTURE IF TAKEN FROM A PHONE CAMERA (EMAIL PIC TO YOURSELF THEN UPLOAD FROM PC).
I WILL ACCEPT A VERIFIED 'FULL VIN' INSTEAD OF A CMU PICTURE.
NOTE: It can take up to 14 hours for me to reply to you as I am in Australia, please be patient. Do not download files from unknown sources as they offer zero support or completely wrong files.
To manually perform this manual Update is really very easy, plus one can ONLY Install Genuine Mazda Software your car will accept nothing else but Genuine, this is NOT any Hack or something which will damage your CX-90.
Sorry about all the info but I try to cover most of your questions, please comment if you need assistance.
What Hardware is Needed...
Obviously the .kwi Software File which is now updated and then you must have a Suitable USB Flash Drive Unit, like...
TYPE A (Square-Male) to....will also need a USB C Adapter...
TYPE C (Oval Shape-Male)....
YES You can use an ADAPTER Type A to Type C....
DO NOT USE any Multi Port Point Adapter types or style.
DO NOT USE ANY ‘’MICRO USB CARDS’’ MOUNTED INTO ANY USB DRIVE.
GRACENOTE File for Music Album Art can be downloaded directly from Mazda to your PC, you then put onto a USB Flash Drive and install yourself MANUALLY in your cars USB Port...Select your Region first...See Link.
GRACENOTE DATABASE UPDATE | MAZDA CONNECT
Update the Gracenote database to the latest version.
connect.mazda.com
